Support

How can we help?

Our team is here to help with account setup, API integration, billing questions, and anything related to your screenshots.

Live Chat

Use the chat bubble in the bottom-right corner of any page to talk to us directly. Messages are answered as quickly as possible during business hours.

Response Times by Plan

• Free demo: community support via the Docs page.
• Starter / Growth plans: e-mail support, typical response within 1 business day.
• Business / Enterprise plans: priority support with faster response times and a dedicated contact.

Common Topics

• API integration: check the Docs page for endpoint parameters and code samples in multiple languages.
• API key issues: you can regenerate your API key anytime from your Dashboard.
• Billing and plans: manage or upgrade your subscription from the Pricing page; payments are processed securely via PayPal.
• Screenshot quality/errors: tell us the URL and the parameters you used (width, height, format) so we can investigate quickly.

Still need help?

Open the live chat or send us a message describing your issue, and our team will get back to you as soon as possible.